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Multinational in the travel and tourism sector

It is one of the world's leading companies in the Leisure, Travel and Tourism sector, owner of Travel Agencies, Hotels, Airlines, Cruise Ships and Retail Stores.

2020.10.07

Summary

Our client is a Multinational in the Travel and Tourism sector. It is one of the world's leading companies in the Leisure, Travel and Tourism sector, owner of Travel Agencies, Hotels, Airlines, Cruise Ships and Retail Stores.

Challenge

To create a team in Portugal that would work as an extended team of his team in Germany, with the aim of creating from scratch an entire digital platform to support a new product and service of the company.

This platform allowed to leverage the business to markets such as Portugal, Brazil, India and with a clear goal of expansion to other Asian countries.

Solution

Sourcing and hiring professionals in various areas of expertise and technologies, such as:

  • E-Commerce PO
  • Technical Lead
  • Back End Developers
  • Front End Developers
  • AWS CloudOps and DevOps Engineers
  • WebAnalytical Manager
  • WebAnalytics Consultants
  • UX/UI Designers
  • QA Engineers

This team was phased in according to the client's Roadmap, allowing a sustained growth of the team and an Onboarding process that facilitated the integration of the new elements into the project and team.

The Managers and Leaders teams initially hired supported the technical validation process of the remaining team members.

Outcome

This team in Portugal has proven capable of meeting the main objective, but also of supporting Headquarters in other strategic projects, and is increasing throughout 2020.

With this project the client succeeded:

  • Keep the focus on the business;
  • Create from a Digital Platform to a new product / Customer Service;
  • Ability to scale technological teams according to established objectives and deadlines;
  • Stability and quality of the professionals hired;
  • Sustained team growth;
  • Cost reduction.

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