Things to consider when choosing an Infrastructure Outsourcing partner


The global IT Infrastructure Outsourcing market is gaining momentum as organisations look for ways to make their operations more efficient, capable, and better managed. There’s never been so much competition in such a volatile economic environment, so improving efficiency is a must, no matter what sector the company operates in and how many employees it has. 

Once you’ve decided to outsource, even if you start with a small portion, an IT partner who understands the intricacies of Outsourcing and IT Services holds the key to unlocking all this value. 

Numbers are talking for themselves

There are many advantages to going this route, and that’s what numbers published by Gartner show, as more and more organisations choose to outsource. The consultancy firm estimates that the IT Infrastructure Outsourcing market will grow at an annual rate of 5,9% through 2026. VMR (Verified Market Research) further points to this market reaching 542.34 billion dollars by 2030. And Deloitte’s Global Outsourcing Survey indicates that 81% of organisations are actively using cybersecurity outsourcing services, while 96% have resorted to Data Analytics outsourcing. 

These companies have realised the advantages of outsourcing with the help of an IT partner, which can provide specialised knowledge, 24/7 support, economy of scale, cost reduction, resource optimisation, flexibility, innovation, and risk management.

What should we have in mind?

Here are the most salient points and what you should be looking for:

  • Experience and know-how: it’s important to ensure that the partner’s team holds all the relevant certifications and that their specialised technicians keep up with the latest trends and technologies.
  • Support: the outsourcing partner should provide a quality service that is also consistent through 24/7 support.
  • Security and Compliance: make sure the partner complies with applicable regulations and adheres to the appropriate security measures, including data and systems protection.
  • Service offerings: check if the IT services offered effectively meet the needs of the business or project – from technical support to monitoring and maintenance.
  • Goal alignment: There must be a perfect balance between the infrastructure outsourcing partner and the business needs. It will ensure maximum efficiency, cost reduction, quality assurance and high-quality support.

The market has reached a new peak in terms of competitiveness, agility and the need to adapt to sudden changes. All organisations must be prepared to compete on the global stage, embrace digitalisation, and overcome new challenges in uncertain times. As things have not become easier, now is the time to make bold moves. It has never been so important to develop a business model with the help of a cost-effective, productivity-generating infrastructure outsourcing partner. Regardless of the sector, size of the company, or the length of business on the market, this is the time to consider the fast-moving changes, as shown by Gartner, Deloitte, and other research firms.

The right infrastructure outsourcing partner can help companies realise the potential of outsourcing IT services. The best case is to seek a reliable, efficient and problem-solving partner with extensive knowledge that can meet the needs of your business with customised and scalable solutions. 

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