We enter 2022 knowing very little about what this year has in store for us. But one thing is certain: the so-called "new normal" is here to stay, and it will soon be replaced by the "old normal." The same can be said for acquired habits of remote work, which begin to take root and are here to stay. The coming years will only serve to solidify this trend, which will eventually be more remote in some organizations and purely hybrid in others.

As a result, it is not surprising that companies will reconfigure their spaces this year to meet the needs of a new hybrid workforce as well as the true desire of people when they meet face to face: collaborative work. The pre-pandemic office failed to meet the needs of the 2022 "new employees."

The new normal then brings with it a model of remote work, aware that we are all that, in some sectors, the location of work begins to lose importance in the way it is performed. Driven by robotics, automation, digital resources, connected platforms, tools, and technologies, the remote gains traction and will coexist with the hybrid concept in 2022, where presence in the office is interspersed with moments of remote work. In a clear outsourcing strategy in nearshore, for example, the remote work model can cross borders and look at new geographies.

IT outsourcing and its benefits

But, in the end, what are the primary benefits of using IT outsourcing? That is, through the process of outsourcing a company department's operations. We've included a few of them below:

- Reduction of Costs

By choosing IT outsourcing, the partners to whom the service has been delivered are those who are responsible for hiring IT professionals, training, and continuous qualification. Overall, the organization no longer needs to maintain an in-house IT department and the associated costs associated with technological infrastructure and all of the hardware that supports it. Finally, another benefit in this case is that the customer only uses the capacity he requires and thus pays accordingly.

- Operational optimization

Outsourcing allows for even more flexibility and operational optimization by allowing infrastructure to be more easily and quickly adapted to internal needs and providing it with a greater capacity to respond to failures.

- Greater flexibility

It is also easier to replace team members when it is necessary to facilitate the adoption of more dynamic strategies. In terms of IT outsourcing, the main goal is to hire a team that is completely aligned with the market's needs and requirements.

Types of Outsourcing Services

There are three main types of outsourcing currently available (see article Understand the advantages of Nearshore, Onshore and Offshore teams)

Nearshore: IT outsourcing is provided to a partner located very close to the organization, but always in another country that still borders the organization. A reality that results in meetings taking place in the same time zone or travel between the two organizations.

Offshore: Outsourcing offshore IT services entails sending or delivering work to a partner in a foreign country that is geographically distant from where the company is located. It may result in significant cost savings, but there are other issues to consider.

Onshore: In this case, the option is to hire a third-party service provider based in the same country as the company. Local teams are easily accessible in this model because they speak the same language, live in the same time zone, and have nearly the same mindset.

What is Nearshore

Hiring a remote team that is geographically close to your company is the nearshore strategy. In reality, it entails the reselling of telecommunications services in foreign countries with shared characteristics. For example, consider the technology firms in the United Kingdom that hire Portugal specialists because of lower costs, proximity to the countries, and a flexible work schedule.

The Benefits of Nearshore

The nearshore team can ensure several corporate benefits, such as cost savings, logistics, and cultural proximity. According to experts, by embracing the nearshore strategy, businesses can easily expand their team remotely, achieve scalability, and remain competitive. And, if you need to meet in person with your partner, you can always do so because it is simple to travel between the two locations.